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Author Topic: Error: Unable to retrieve key  (Read 3292 times)

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Offline Dipak Bhoi

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Error: Unable to retrieve key
« on: March 09, 2015, 04:19:06 PM »
Hello folks,

One of our client was facing below error while accessing a cPanel/WHM feature "Remote Access Key"

Error:
Quote
Unable to retrieve key.

Solution :
Login to your server via SSH using root login details.

Go to /root direcorty and cat file .accesshash. If this file is blank then remove it.

Now go to WHM and try to access function Remote Access Key, it should work now.

That's all, Enjoy !!!  :)



« Last Edit: March 09, 2015, 04:36:05 PM by Administrator »
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Error: Unable to retrieve key
« on: March 09, 2015, 04:19:06 PM »