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Author Topic: SFTP - 421 Home directory not available - aborting  (Read 3684 times)

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Offline Dipak Bhoi

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SFTP - 421 Home directory not available - aborting
« on: July 21, 2014, 10:45:41 AM »
Hello guys,

At the time of accessing SFTP through FileZila or any other FTP client software you receiving an error as below.

Quote
Response:   331 User username@yourdomain.com OK. Password required
Command:   PASS *******
Response:   421 Home directory not available - aborting

This error is occured due to that the FTP user you are trying to log in with is configured to use a home directory which does not exist.

Solution :- To fix it create the directory which set as home for the FTP user.

You can see FTP user home directroy from cPanel > FTP Accounts, here directory will be shown in the Path section of the page.  Just create the directory and problem will be fixed.

Enjoy !!
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SFTP - 421 Home directory not available - aborting
« on: July 21, 2014, 10:45:41 AM »