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Web Hosting Technical Support => Errors and Solutions => Topic started by: johnc on December 16, 2015, 09:12:21 PM

Title: Mail Delivery System
Post by: johnc on December 16, 2015, 09:12:21 PM
Hi Guys,

One of my team member tried sending an email and it returned with bounce back.

-----Original Message-----
From: Mail Delivery System [mailto:Mailer-Daemon@UK01.solidhosting.pro]
Sent: Wednesday, December 16, 2015 7:53 PM
To: mark at mydomain.com
Subject: Mail delivery failed: returning message to sender

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

email at domain.com
host aspmx.l.google.com [74.125.206.26]
SMTP error from remote mail server after RCPT
TO:<email at domain.com>:
550-5.1.1 The email account that you tried to reach does not exist.
Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/answer/6596
n19si10089679wjr.18 - gsmtp

I had to hide the domain names for personal reasons. But, do you think you can do anything to fix this issue ?
Title: Re: Mail Delivery System
Post by: Administrator on December 16, 2015, 09:16:09 PM
Hi John

Looking at the bounce back logs it shows as below. The email account does not exists on that domain and that is the reason you have received the bounce back.

===
The email account that you tried to reach does not exist. Please try later.
===
Title: Re: Mail Delivery System
Post by: AmNaik on December 20, 2015, 03:47:19 AM
Hey John !

This error means that the address is not valid and is either incorrect or was mistyped.

Check the address for typos and for extra spaces.