Messages

[Below are the steps to change your cPanel password.]

Hi Guys,

Below are the steps to change your cPanel password.

1. Login to the cPanel.
2. Click on 'change password' icon
3. Enter the old password in the old password box.
4. Now enter the new password in the box right to the New password.

(We strongly recommend using the Password Generator to create your password. These password should contain alphanumeric characters.)

5. Again enter the new password for verification.
6. Click on 'change your password now !'

Congratulations! Your cPanel password is just changed. Before you proceed, you will be prompted to log back into cPanel.

[traceroute]

Hi Guys,

Trace route is a common  utility that gives some information about how packets are routed between your machine and the target. It prints out complete route to a particular destination. Trace route is used for checking connectivity and network issues.
 

Command traceroute is for linux and tracert is for windows.

Below are the steps for traceroute under Windows.

1. Go to  start menu
2. Click on run and type cmd
3. Press OK button then command prompt  window will be opened.
4. Now type  tracert yourdomain.com

C:\>tracert yourdomain.com
C:\>tracert 192.168.xxx.xxx

Steps to run the traceroute command on Linux.

1. Open a terminal window via SSH or console.
2. Type traceroute yourdomain.com

#traceroute yourdomain.com
#traceroute 192.168.xxx.xxx

[Below are the steps to set rDNS from WHM.]

Hi Guys,

Before we set the Reverse DNS, I would like to tell you what is Reverse DNS.

Reverse DNS is IP address to domain name - the opposite of DNS which maps domain names to IP addresses.
To store reverse DNS a special PTR-record type is used. The name of the PTR-record is the IP address with the segments reversed + ".in-addr.arpa".
For example the reverse DNS entry for IP 22.11.12.11 would be stored as a PTR-record for "11.12.11.22.in-addr.arpa".

Below are the steps to set rDNS from WHM.

1. Find for Edit DNS Zone under DNS Functions.

2. Select the IP address for which you want to set the reverse DNS.

Note
The DNS resolver reverses the IP, and adds it to ".in-addr.arpa" , turning 22.11.12.11 into 11.12.11.22.in-addr.arpa as discussed above.

3. Now you can set the reverse DNS under where it says "Add New Entries Below This Line", enter the corresponding octet or nibble (the final number in the IP address). Example: 11. In the drop down menu, select "PTR".

4. Enter the associated domain name for that IP address. Please refer below image.

Note
Dot (.) is compulsory at the end of domain name.

5. Click on save. Now reverse DNS is set for your domain, it will require sometime to propagate world wide. Once it propagates, rDNS will start working.

[Please follow this steps and you can easily resolve this issue.]

Hello All,

I have experienced that many new users are facing this error "This Connection Is Untrusted"while the users try to login in to the cPanel. Normally one can login even if this error is displayed. This is an annoying problem if you don't know how to solve it.

Please follow this steps and you can easily resolve this issue.

1.When you come across "This connection Is Untrusted" message, click on "I understand the risks"

2.Click add exception button

3.Click on the certificate and then click on Confirm Security Exception. Now you can login to cPanel easily.

This is a simple way to solve this problem, but this is not the permanent solution because when you login again we must repeat the steps 1 to 3.

Hi MilesWeb Visitors,

Outlook or Outlook Express server errors occur when it can't establish a connection with the email server. You may receive one or more of the following error messages:

0x800ccc15    0x800ccc81    0x80040900
0x800ccc67     0x800ccc0b     0x80042108
0x800ccc79    0x800ccc0e    0x8004210b

To resolve this errors in outlook or Outlook Express follow this steps it will help you.

   1. Check that you can open web pages by opening Internet Explorer
   2.Try fixing the issue with Broadband Assist. This program can be downloaded from the website and can help with a number of Internet and Outlook related issues
   3. Check your account settings in Outlook
   4. Delete any messages that are sitting in your Outbox or move them into the Drafts folder
   5.Restart Outlook Express and then try sending and receiving again
   6.If the messages cannot be deleted or moved, it may be because Outlook is trying to send them. Enable Work Offline mode and move the messages:
                  In Outlook, click on the File menu
                  Select Work Offline
                  Click Send/Receive
   7.Disable any Antivirus or Firewalls and re-test send/receiving email
      If you have a third party Antivirus or Firewall try their website for additional support
      Remove and set up the email account again (Note: you will need to re-enter your Username and Password)