Important attributes for hosting company.

Started by EKTA TRIPATHI, July 23, 2016, 02:40:57 PM

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EKTA TRIPATHI

Hello Guys  8)!!
Let's discuss the most important attributes for good hosting company. Or what are attributes to be a market leader?
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Maneet

In my opinion, good hardware for servers and quality support for customers are major factors that is needed to be a good hosting company.

Saaina

Client pay for quality service and great return on investment. High uptime,fast support, competitive price- thistheseare most important attributes of web hosting company .Flow of work matters a lot in company.
                               Level of management
                                           
                         Top level Management

                               Middle level Management
      
                                 Operational level
If flow is proper then service flow is very good towards end users.

Trisha

For me most important attribute is "Quality". I don't consider other points like servers, freebies provided with account. Support for the customers. Regardless quality is most important attribute on which every provider should focus.

Ronny

Quality servers and website loading speed are key issues which needs to be consider as important aspect of web hosting company.

EKTA TRIPATHI

Best hosting companies should have:-
   For avoiding downtime company should have quality hardware and software network.
   Quality and knowledgeable support staff for quick solution to problems.
   Company should have complete transparency in their work.
   Loyalty towards their customers.
   Security to customers.
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Maneet

I will consider many points that are important for good hosting companies which are as follows:-
   Superior technology.
   Sufficient Email
   Secure location of servers.
   Standard price and payment plans.

Saaina

Quote from: Maneet on July 25, 2016, 01:22:25 PM
I will consider many points that are important for good hosting companies which are as follows:-
   Superior technology.
   Sufficient Email
   Secure location of servers.
   Standard price and payment plans.
Servers are main and important for any hosting company. If you target particular customers location and have servers else were than it's of no use.

EKTA TRIPATHI

I would like to elaborate my view in two different ways:-
I] I would like to share my views on attributes that attracts me towards web host:-
A.   Server hardware and pricing
B.   Network connectivity
C.   Security
D.   Value added offers
E.   Support
F.   Terms of service.
II] Which attributes keeps me with Web host:-
   Reliability and support when things go wrong.
   Develop trust relationship over time.
   Professionalism in sales, support, easy billing practices.
   Support methods - easy to use ticket systems.

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Rajpoot

Quote from: EKTA TRIPATHI on July 25, 2016, 10:55:33 AM
Best hosting companies should have:-
   For avoiding downtime company should have quality hardware and software network.
   Quality and knowledgeable support staff for quick solution to problems.
   Company should have complete transparency in their work.
   Loyalty towards their customers.
   Security to customers.
When it comes to loyalty towards customer, web hosting companies should provide necessary add-ons, which would help to retain customers.

pravinD

There are many attributes for web hosting company, like
1) 24*7 available service,
2) technical support availability,
3) quality web servers,
4) provided add-ons.

These should be nurtured while providing web hosting services.
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Ronny

Quote from: pravinD on July 26, 2016, 02:56:13 PM
There are many attributes for web hosting company, like
1) 24*7 available service,
2) technical support availability,
3) quality web servers,
4) provided add-ons.

These should be nurtured while providing web hosting services.
Web hosting companies should focus on post services which helps to build customer knowledge also. Points mentioned are exactly same that every customer looking for.

Saaina

Hosting in india gives service provider a big opportunity to create market and generate sales. Because this will help to create awareness among people and hosting industry will get various opportunity for expanding there business by various mode.   

Ronny

Quote from: EKTA TRIPATHI on July 25, 2016, 10:55:33 AM
Best hosting companies should have:-
   For avoiding downtime company should have quality hardware and software network.
   Quality and knowledgeable support staff for quick solution to problems.
   Company should have complete transparency in their work.
   Loyalty towards their customers.
   Security to customers.
Agree. And companies also need to provide quality web servers, which helps to achieve all mentioned points.

JD

Quote from: Trisha on July 25, 2016, 09:49:58 AM
For me most important attribute is "Quality". I don't consider other points like servers, freebies provided with account. Support for the customers. Regardless quality is most important attribute on which every provider should focus.
In order to understand server quality, its important to know what are customers view, who had already used services. So, reading customers review can help you in many ways to understand company services.