I am an educator and wanted to start using Moodle to deliver my courses. I have no background in IT and literally had to start from the scratch. I found Milesweb as a Moodle partner on the Moodle website.
I've had a wonderful support from Steve Francis and his team. I am still experimenting, and I found that the 24X7 support is actually available 24X7 - any problems that I have encountered have been immediately addressed. With Steve, no question is "too silly" to ask and the guidance is delivered patiently, step-by-step and in easy understandable language.
You're doing a great job Steve and Team, keep it up!