I am interested in your reseller plans. I have been following you up on WHT. Before I consider you for reseller hosting, there are few questions I want answered.
Hi Andy. Welcome to MilesWeb forums & thank you for considering us as your reseller provider. I have tried answering your questions and they are as below.
What city is your US server in?
We provide
reseller hosting packages at 4 different locations. In US, we can provide the reseller hosting in our Atlanta and NewYork facility.
do you allow over selling ?
No, we do not allow over selling.
do you run Cloudlinux ?
We do not have cloudlinux installed on our servers. It's too restricted and hampers the website just in case it spikes sometimes.
Do you allow to change PHP versions withing cPanel ?
Yes, you OR your clients can select the PHP version at few clicks from cPanel. The PHP versions that we offer at PHP 5.3, 5.4 & 5.5.
WHat is your Default PHP memory size set to ? can that be increased if needed ?
By default we have set it to 128MB. You can increase it depending on your requirements in .htaccess file.
how fast do you guys respond to support tickets ?
We provide first initial reply in not more than 30 minutes. Usually issues are resolved in 45 to 60 minutes. However, it depends on the nature of issues.
I hope these answers help :-)
