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Web Hosting / How to reset cPanel password
« on: March 25, 2014, 10:40:47 PM »
My VPS cpanel username and password aren't working. Can these be reset please?
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Domain Names / How to register custom nameservers
« on: March 19, 2014, 10:45:53 PM »
Just ordered a hosting plan and it's showing pending. I want to use my own custom name servers, my domain is registered with godaddy. How can I do that?
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Billing Issues / Changing Primary Currency in WHMCS
« on: March 13, 2014, 11:51:09 PM »
The primary currency setup in WHMCS account is Indian Rupees (INR) and secondary currency option added is USD. Whenever a customer orders from our website the invoice is generated in INR. All the new and existing customer invoice is generated in INR. In the reports we get to see the Monthly Income, Monthly New Orders Income etc figures in INR.
We had one customer who placed the order by selecting USD currency. His invoice was generated in USD and he paid in USD. This payment was recorded in USD in the billing. As the primary currency is in INR, this USD payment was not reflecting in the Monthly Income, Monthly New Orders Income graph.On /transactions.php we can see the total income at the bottom in both the currencies (INR & USD). Why the USD income doesn't reflect in Monthly Income, Monthly New Orders Income graph?
We want to change the primary currency to USD and make the INR as secondary. If we make this change now, what will be the impact on the customer? The existing customers renewal invoice would be in which currency? How the payments would reflect in Monthly Income, Monthly New Orders Income graph. Please suggest a method to make this change safely.
We had one customer who placed the order by selecting USD currency. His invoice was generated in USD and he paid in USD. This payment was recorded in USD in the billing. As the primary currency is in INR, this USD payment was not reflecting in the Monthly Income, Monthly New Orders Income graph.On /transactions.php we can see the total income at the bottom in both the currencies (INR & USD). Why the USD income doesn't reflect in Monthly Income, Monthly New Orders Income graph?
We want to change the primary currency to USD and make the INR as secondary. If we make this change now, what will be the impact on the customer? The existing customers renewal invoice would be in which currency? How the payments would reflect in Monthly Income, Monthly New Orders Income graph. Please suggest a method to make this change safely.
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