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Messages - Turkey

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16
Pre-Sales Questions, Specials and Coupons / Re: Low Cost VPS
« on: March 29, 2016, 04:16:45 PM »
We provide both managed and self-managed VPS hosting plans starting from $7 per month. If you are from technical background and have experience of handling VPS then you may opt for the self-managed VPS package. Below are the links for both type of VPS plan. Go through it and let me know if you have any questions.

https://www.milesweb.com/managed-vps.php
https://www.milesweb.com/self-managed-vps.php

17
News and Announcements / MilesWeb Launches Unlimited Web Hosting Plans
« on: March 26, 2016, 01:18:15 PM »
MilesWeb announced the launch of its "Unlimited Web Hosting", plans at WordPress event in Mumbai on 12 March, 2016. Both the Linux and Windows shared hosting plans are completely revamped, now there are 3 shared packages that allow you to host single and multiple websites. Following are the complete details of the hosting plans with the pricing details.

Linux Economy Plan
Host One Domain
1 GB SSD Space
Unlimited Bandwidth
Free SSL Certificate
Website Builder
cPanel + Softaculous
3 MySQL DB's
10 Email Accounts
No Contract or Tie-Ins
Rs 109 / mo

Linux Value Plan
Host One Domain
Unlimited SSD Space
Unlimited Bandwidth
Free SSL Certificate
Free SpamExperts
Website Builder
cPanel + Softaculous
Unlimited MySQL DB's
Unlimited Email Accounts
No Contract or Tie-Ins
Rs 227.50 / mo

Linux Unlimited Plan
Host Unlimited Domains
Unlimited SSD Space
Unlimited Bandwidth
Free SSL Certificate
Free SpamExperts
Website Builder
cPanel + Softaculous
Unlimited MySQL DB's
Unlimited Email Accounts
No Contract or Tie-Ins
Rs 390 / mo

For more info on Linux plans visit https://www.milesweb.com/cpanel-hosting.php

Windows Basic Plan
Host One Domain
1 GB SSD Space
Unlimited Bandwidth
Plesk Control Panel
3 SQL DB's
10 Email Accounts
No Contract or Tie-Ins
Rs 109 / mo

Windows Value Plan
Host One Domain
Unlimited SSD Space
Unlimited Bandwidth
Plesk Control Panel
Unlimited SQL DB's
Unlimited Email Accounts
No Contract or Tie-Ins
Rs 227.50 / mo

Windows Unlimited Plan
Host Unlimited Domains
Unlimited SSD Space
Unlimited Bandwidth
Plesk Control Panel
Unlimited SQL DB's
Unlimited Email Accounts
No Contract or Tie-Ins
Rs 390 / mo

For more info on Windows plans visit https://www.milesweb.com/windows-hosting.php

Let us know if you have any questions.

18
Domain Names / Re: How to transfer my .com domain to milesweb
« on: February 03, 2016, 03:08:40 PM »
The domain can be transferred from US registrar to MilesWeb. To transfer the domain, you will have to first unlock it from your domain registrar panel and provide us the EPP code. Once you provide the EPP code to us, we will initiate the domain transfer request. You will receive an acknowledgement email from the domain registrar, you have to click on the link given in the email and after that the domain would be transferred to MilesWeb.

If you are unsure how to unlock or find the EPP code, provide us with your domain registrar's login details and we will take care of it.

19
We offer hosting packages where you can host multiple websites. I would suggest you to begin with our Startup package. You can host upto 5 websites under the Startup plan. If you want to host more than 5 websites, you can upgrade to the next higher package.

Please refer the below url to view the details of the startup package.

https://www.milesweb.com/cpanel-hosting.php

Let me know if you have any question.

20
Pre-Sales Questions, Specials and Coupons / Re: Question about wiki hosting
« on: February 03, 2016, 03:00:16 PM »
Glad to know that you have signed up with us.

Welcome to MilesWeb :)

21
Yes we can remove index.php using a redirect rule in .htaccess.

We will remove it once the MediaWiki is installed on the domain.

22
Hi Richard,

Thank you for your interest in MilesWeb hosting services.

You can decide the URL structure of your Wiki website. The Wiki can be installed and run from the main domain or sub-folder. Below is the exact URL structure for both options:

Main Domain - http://example.com/index.php/My_Page
Sub Folder - http://example.com/wiki/index.php/My_Page

Let me know if you have any other question.

23
Thank you for signing up with us. Our team will take care of the website migration. If you have any question, just initiate a chat from our website for instant reply.

24
Web Hosting / Re: Mediawiki hosting services
« on: January 20, 2016, 09:00:45 PM »
Sorry, we will not help you to resolve coding/programming issues. You will have to get this sorted from your web developer.

25
We have solution for the malware attacks. We can prevent it so we offer it as part of our hosting service. Nowadays. such attacks are carried out using the POST method. We can disable file uploads for domains which are infected with the malware. We will migrate all your data from Bluehost to our server. Before making your websites live on our server, we will scan all your domains.

26
As mentioned above, malware scan will be performed on the server and affected files would be quarantined. We will not suspend your hosting account.

27
For malware protection, a scan is performed on our servers which quarantines the affected files. If any specific plugin OR theme is targeted with the malware attack, we recommend to use an alternate plugin. Usually, plugins already have a detected back door OR vulnerable code which makes it easy to be malware infected.

If any specific domain is targeted, we disable file uploads which disables the ability to use the POST method for initiating such attacks.

28
Web Hosting / Re: Mediawiki hosting services
« on: January 20, 2016, 02:28:55 PM »
We offer flexible upgrade options on all our MediaWiki hosting plans. If you select Wiki 01 plan, you can upgrade to next higher plan at any point of time. We offer MediaWiki support with respect to themes and plugins installations if any. All our servers are monitored 24x7 to prevent hacking and other malicious activities. Mediawiki support includes assistance on themes/plugins installation and software/patches upgrade.

29
Web Hosting / Re: Migration from old VPS to new VPS
« on: November 04, 2015, 05:07:13 PM »
Thank you for your order.

I have answered your questions below.

1. Can we schedule time when data will be moved so we can warn our clients? Current VPS is managed by cpanel and currently offline. We are waiting on datacenter to fix it....
>> Yes, as per your convenience we can schedule the migration. Let us know the convenient date and time, we will migrate the data for you. Simply provide us with the old VPS root details. We will take care of the migration.

2. Is it enough to change only ns after data moving? Will everything be ok? We would like not to change anything else.
>> Yes, once you update the Name server IP's, the websites from old server will work from new server. You will need to change the Name Server IP's at registrar level.

3. Why is memory usage in new VPS so high? 980.4 MB of 1 GB Used?
>> cPanel is currently being installed on your VPS. That is the reason its showing high memory usage. cPanel has it's own services which requires memory. Once cPanel is installed, we will tweak the server for optimum performance and send you the login credentials.

Please let me know if you need any further assistance.

30
Thank you for your interest in MilesWeb hosting services. We can meet your hosting requirements. I have answered your questions below:

Is your shared hosting plan suitable for these requirements?
:- Our Startup package would be suitable for your website. You will get 5GB SSD Storage and 50GB monthly bandwidth with cPanel control panel. As your website requirement grows you can easily upgrade the hosting package. You can view the complete details of the Startup package at https://www.milesweb.com/cpanel-hosting.php

What are your CPU, RAM, I/O limits?
:- We use Dual Hexa Core Server with SSD drives and 64GB RAM. We do not oversell the server resources, we fill the server upto 60% and keep 40% of the server resources free for the websites that demands temporary resource spike. This helps the websites to function smoothly on the shared server. As there is ample of resources kept free on the server, we have not restrict the CPU, RAM and I/O limits for website. If the website starts overloading the server by continuously using high resources then we request the clients to upgrade to higher package like a VPS.

do you use Litespeed or Apache?
:- We have LiteSpeed installed on our server. It improves the overall server performance in comparison to Apache.

What is your uptime guarantee?
:- We provide 99.95% uptime guarantee.

Are your servers located in the USA?
:- Yes, we have servers in our USA facility. We will setup your hosting account on our US server, we will also assist you with the data migration. If you are using cPanel control panel then we will migrate all your data as it is on to our server.

Please let me know if you have any questions or concerns.

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