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Web Hosting Technical Support => Errors and Solutions => Topic started by: Administrator on January 10, 2014, 04:52:37 PM

Title: Connection idle time: 121 while in state: 5 watching for event: 25,close!
Post by: Administrator on January 10, 2014, 04:52:37 PM
Hi,

When trying to access the website with litespeed web server install, it times out. It usually occurs if you have cPanel as the control panel. The error is as below.

Quote
2014-01-03 02:40:10.305 [INFO] [xx.xx.xx.xx:3825-0#APVH_domain.com] Connection idle time: 121 while in state: 5 watching for event: 25,close!
2014-01-03 02:40:10.305 [NOTICE] [xx.xx.xx.xx:3825-0#APVH_domain.com] Content len: 0, Request line: 'GET / HTTP/1.1'
2014-01-03 02:40:10.305 [INFO] [xx.xx.xx.xx:3825-0#APVH_domain.com] HttpExtConnector state: 8, request body sent: 0, response body size: 0, response body sent:0, left in buffer: 0, attempts: 0.
2014-01-03 02:40:10.305 [INFO] [xx.xx.xx.xx:3825-0#APVH_domain.com] Lsapi connection state: 2, watching event: 25, respState: 1, m_iTotalPending:0, m_iPacketLeft:0, m_iCurRespHeader:8, req sent for 121 seconds,Total processing time: 121.
2014-01-03 02:40:10.305 [INFO] [xx.xx.xx.xx:3825-0#APVH_domain.com] abort request..., code: 4
2014-01-03 02:40:10.305 [INFO] [xx.xx.xx.xx:3825-0#APVH_domain.com] File not found [/home/domain/public_html/500.shtml]

You will have to increase Timeout value in apache configuration file. This directive sets the amount of time the server will wait for certain events before failing a request. Login to your WHM as root & access option WHM >> Home Service Configuration Apache Configuration. Increase the Timeout value and you should be able to access the website.
Title: Re: Connection idle time: 121 while in state: 5 watching for event: 25,close!
Post by: Dipak Bhoi on December 06, 2014, 04:16:35 PM
If above provided solution, not worked for you then login to Litespeed console panel and increase the timeout value in server configuration. For exact steps visit my post How to increase timeout from litespeed Webadmin console panel? (https://www.milesweb.com/forums/how-to%27s/how-to-increase-timeout-from-litespeed-webadmin-console-panel/)