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Author Topic: CS-Cart : Admin does not get mail notification that order was placed.  (Read 4620 times)

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Offline Dipak Bhoi

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Hello folks,

If you are facing issue that when customers place orders on the the CS-Cart site they get any email confirmation but the ADMIN did NOT get any email notification that order was placed. To fix this check below setting in CS-Cart admin panel.

Check whether the Notify orders department check box is enabled for the desired order status on the Order statuses page. It should be enabled in order to send the notifications to the store administrator.

In the administration panel go to Administration → Order statuses. In this page you can see option as below.

Notify orders department tick the check box if you want to inform the store administrator about placing the order with this status.

For more information refer URL http://kb.cs-cart.com/order-status.

« Last Edit: August 28, 2015, 01:38:17 PM by Dipak Bhoi »
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