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Web Hosting Technical Support => Errors and Solutions => Topic started by: Manjeet on January 06, 2014, 04:26:21 PM

Title: Dealing With 'Connection Is Untrusted' Error Message
Post by: Manjeet on January 06, 2014, 04:26:21 PM
Hello All,

I have experienced that many new users are facing this error "This Connection Is Untrusted"while the users try to login in to the cPanel. Normally one can login even if this error is displayed. This is an annoying problem if you don't know how to solve it.

Please follow this steps and you can easily resolve this issue.

1.When you come across "This connection Is Untrusted" message, click on "I understand the risks"

2.Click add exception button

3.Click on the certificate and then click on Confirm Security Exception. Now you can login to cPanel easily.

This is a simple way to solve this problem, but this is not the permanent solution because when you login again we must repeat the steps 1 to 3.