USA’s #1 Web Hosting Company Since 2012

Cloud Support

24 hours a day, 7 days a week & 365 days a year.
Phone Support
Cloud Support Plans
Every cloud user would be eligible for free 24x7 Enterprise support for the first 30 days.
BasicBusinessEnterprise
Self SupportEmail Subscription
Technical SupportTechnical Support
Response Time 4 hours 2 hours 45 Minutes
Service Availability24 x 724 x 724 x 7
ApproachesTicketTicket & Live ChatTicket, Live Chat & Phone
Service Unavailability SupportService Unavailability Support
Support Availability
Response Time 2 hours 45 Minutes
Case Handling Case Handler Technical Customer
Service Associate
Technical Customer
Service Engineer
Cloud Support
Engineer
Premium SupportTechnical Account Manager
Business Account Manager
Infrastructure Event Management
Third-party Software Support
Architecture Support
Pricing Included Greater of
1699/month
OR
10% of monthly cloud usage
Greater of
4499/month
OR
10% of monthly cloud usage
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Product disclaimer
Product disclaimer

MilesWeb often offers discount and special offers to customers on web hosting plans. These are limited period offers and its valid for first term only. The discounted price will not be applicable on renewals. After completing the initial term the web hosting plans will automatically renew at regular rate.

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