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MilesWeb / SSL Issues & FAQ

I Cannot Access My Website After SSL Installation

Approx. read time : 2 min

Once the SSL certificate is installed on your web hosting account, you might not be able to access your website right away.

This issue arises because the SSL installation needs a DNS change of the ‘A’ record of your domain. After the SSL installation, you might be still resolving your domain with the old DNS settings. Usually, those changes should occur right away and if that does not happen, you can still access your website through the cached DNS information.

You should let a few hours pass for the new DNS settings to propagate. Once this process is completed, your website will be accessible.

Moreover, make sure to clear your browser’s cache and your local DNS cache for accessing the website.

If you are encountering any problem with your SSL certificate installation, you can contact MilesWeb team for assistance at anytime. We make sure that all the SSL issues are resolved quickly and efficiently. You can view the SSL certificate plans offered by MilesWeb here.

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With over 10+ years of experience in the web hosting industry, I have achieved extensive exposure to result-oriented methodologies. And expertise in different domains like Datacentre Services, Cloud computing technology, Web hosting industry and many more.